by Gnome on Fri Jan 06, 2012 5:48 pm
I've had a lot of experience of ESC A19 over the last year or so - a large number of employees at the company where I am a Tax Manager received assessments based on ancient information. When the assessments were queried employees were invariably told that the underpayments had arisen because their nasty employer had failed to inform HMRC of benefits in kind (or whatever had caused the underpayment) - which, not to put too fine a point on it, was a lie. Cue irate calls from colleagues blaming me for everything from the Kennedy assassination to the UK's continued failure to win the Eurovision Song Contest. Also cue written apology from HMRC circulated to all staff!
The problem with the use of ESC A19 is that, much like the offside law, it's application is based on a matter of fact coupled with a matter of opinion. Was the player in an offside position at the time the ball was played (fact), if so did he gain or was he seeking to gain an advantage (opinion). Did HMRC deal with information received in a timely and proper manner (Fact) and, if not, was it reasonable for the taxpayer to believe their affairs were up to date and in order (opinion).
Since opinions are involved, the granting of the concession is largely dependent on the individual tax officer dealing with the case. Some take a practical view of things, applying the definition of "reasonable" to that which the ordinary man on the street might understand. Others start from the point of view that every taxpayer ought to know exactly what their tax position is 24 hours a day, reading a few chapters of Tolleys every night just to keep up to date with legislation.
As a result I've seen ESC A19 applications from people turned down where people had every reason to believe things were in order - having been told so by HMRC, and I've seen the concession granted to people who were quite happily driving around in company cars for years without it occurring to them that the things might be taxable!