VAT at 15% on Norton anti-virus invoice?

[LMT]

doing a client's VAT - invoice for norton anti-virus with vat at 15% - and i thik ive seen this before on one of their invoices (though its actually only an order confirmation sheet ive got here) - any reason for them charging an old rate? think i may just not claim it anyway given ive not got a proper tax invoice *dons pedant hat*

[robbob]

Hello LMT

It's likely that Norton are based outside UK and therefore it's not uk vat being charged - possibly Luxembourg vat or something similar.

[Generix]

doing a client's VAT - invoice for norton anti-virus with vat at 15% - and i thik ive seen this before on one of their invoices (though its actually only an order confirmation sheet ive got here) - any reason for them charging an old rate? think i may just not claim it anyway given ive not got a proper tax invoice *dons pedant hat*

As robbob suggests, it will be lux VAT.

However this is not properly chargeable, as if your client is VAT registered -and therefore, I assume, carrying out an economic activity - then the supplier should not be charging your client lux VAT, instead your client should be self accounting for UK VAT.

You should get your client to contact Norton to inform them that they are VAT registered.

(The lux VAT is not recoverable on the UK VAT return)

*Note that usually the basic Norton package states something like 'not for commercial use' etc - i.e. it is aimed at private consumers - so may be an argument about whether your client is using the software outside of the EULA. [Never seen this argument run or raised except for when I raised it yself when working for a business who provided ESS services and had a snotty customer making ridiculous demands....so personally wouldn't expect this to be a problem - just thought I would throw it out there].

[LMT]

my client isnt the sort of person who'd want to spend time contacting them, alas. i bet most people wouldnt bother. i have a vague recollection of this being an issue last year but my boss said to just not claim any vat.

id not recommend norton to any of my clients anwyway but that's neither here nor there

thanks for the replies, i find this site so helpful when im stuck on something at work and as a general means of increasing and improving my knowledge of all things tax!

LMT

[kalvinsmith]

I think you can view all the information about VAT on Norton antivirus invoice on Norton antivirus official website, there you can check all the information about all the offers, product and many other things

[Lavender2306]

my client isnt the sort of person who'd want to spend time contacting them, alas. i bet most people wouldnt bother. i have a vague recollection of this being an issue last year but my boss said to just not claim any vat.

id not recommend norton to any of my clients anwyway but that's neither here nor there

thanks for the replies, i find this site so helpful when im stuck on something at work and as a general means of increasing and improving my knowledge of all things tax!

LMT

I would try to recover this Lux VAT, if indeed this is the reason for 15%, via electronic cross border refund scheme.