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Where Taxpayers and Advisers Meet

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by etf
Thu Apr 25, 2019 10:16 am
Forum: PAYE and Payroll Taxes, National Insurance, NICs
Topic: Telephones at NIC & EO temporarily out of order
Replies: 29
Views: 1190

Re: Telephones at NIC & EO temporarily out of order

Well over 2 months after flagging to HMRC that they have been directing their "customers" in booklet NI38 to use a telephone number that nobody answers, their only action has seemingly been inaction: For NICs enquiries phone the NIC&EO International Caseworker Helpline on 0300 200 3506 Do they give ...
by etf
Tue Apr 16, 2019 4:16 pm
Forum: PAYE and Payroll Taxes, National Insurance, NICs
Topic: Telephones at NIC & EO temporarily out of order
Replies: 29
Views: 1190

Re: Telephones at NIC & EO temporarily out of order

I hope so too!

The people in the Newcastle office are among the friendliest/most helpful HMRC staff I speak to (as long as you don't mention Sunderland) so why they hide them behind that computerised answering machine/an obsolete telephone number is just crazy.
by etf
Tue Apr 16, 2019 3:18 pm
Forum: PAYE and Payroll Taxes, National Insurance, NICs
Topic: Telephones at NIC & EO temporarily out of order
Replies: 29
Views: 1190

Re: Telephones at NIC & EO temporarily out of order

My attempts to correct the telephone number contained in booklet NI38 have finally been acknowledged in writing by HMRC.
by etf
Tue Apr 16, 2019 3:13 pm
Forum: Capital Gains Tax, CGT
Topic: NRCGT return
Replies: 230
Views: 88227

Re: NRCGT return

I have copied below HMRC's incredibly disappointing response to my follow-up questions copied below: a) To be absolutely clear, is HMRC still contending it has treated all NRCGT appeal taxpayers even-handedly? b) If the answer to the above question is positive, how many cases in the 3% period and th...
by etf
Mon Apr 08, 2019 1:44 pm
Forum: Capital Gains Tax, CGT
Topic: NRCGT return
Replies: 230
Views: 88227

Re: NRCGT return

The NRCGT tax case that took some time to be published on the Gov' website:

http://financeandtax.decisions.tribunals.gov.uk//judgmentfiles/j11028/TC07064.pdf
by etf
Thu Apr 04, 2019 4:01 pm
Forum: Capital Gains Tax, CGT
Topic: NRCGT return
Replies: 230
Views: 88227

Re: NRCGT return

With articles and reports such as that contained in the link below circulating, hopefully HMRC will now finally reflect on how they have been operating and fix what has become broken (my bold): https://www.taxationweb.co.uk/tax-articles/hmrc-administration-practice-methods/mps-warn- hmrc-is-out-of-c...
by etf
Thu Apr 04, 2019 11:04 am
Forum: PAYE and Payroll Taxes, National Insurance, NICs
Topic: Telephones at NIC & EO temporarily out of order
Replies: 29
Views: 1190

Re: Telephones at NIC & EO temporarily out of order

The HMRC 3506 number (aka Heineken complaints office) is today still stating it is temporarily out of order and HMRC's NI38 booklet is still showing it was last updated in April 2015 and so is still presumably directing the public to ring a number that nobody answers. This despite my best efforts on...
by etf
Wed Apr 03, 2019 9:06 am
Forum: Capital Gains Tax, CGT
Topic: NRCGT return
Replies: 230
Views: 88227

Re: NRCGT return

I hope HMRC will not continue to evade answering my NRCGT questions because criticism like that below will just snowball: We remind you of the Civil Service Code to which you and all HMRC Officers are bound, which includes that you must not “deceive or knowingly mislead ministers, Parliament or othe...
by etf
Tue Apr 02, 2019 3:36 pm
Forum: Capital Gains Tax, CGT
Topic: NRCGT return
Replies: 230
Views: 88227

Re: NRCGT return

As of today's date, no NRCGT tribunal cases have been published on the Gov' website for the quarter ended 31 March 2019.
by etf
Wed Mar 27, 2019 10:18 am
Forum: Capital Gains Tax, CGT
Topic: NRCGT return
Replies: 230
Views: 88227

Re: NRCGT return

I've received confirmation today that rbk123's tribunal case will now be published on the Gov' website. It had remained unpublished due to an admin' error. This demonstrates if you believe something is not right and you persevere you can potentially achieve change. Hopefully Sir Jon will reflect on ...

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