I agree with RBK re the emailing.
When I contacted my MP that also started things off where the HMRC team emailed me rather than waiting for post which can take months. (Actually it was advised on here some time back to write to my MP, and for one reason and another, I dithered. I actually thought (naively) that I would give HMRC the chance to see reason first, though that did me no good at all! In fact I was given wrong information several times on their phone helplines ("no charges showing as due on your account" and the letters didn't arrive for 6 months in some cases).
So if anyone is just reading this forum and not posting yet - my biggest bit of advice is to follow what RBK originally said, and contact your MP. If nothing else, it will allow the correspondence to be a lot more timely and not have you waiting and panicking for ages when 'appeal' deadlines are missed by postal delays.
Also I too used the info from RBK to cc the CEO into my last correspondence with them.
ETF you raise some interesting points. I raised in my letter the point that came out in SCOWCROFT that they had used a 'soft touch' in the first 13 months "to allow people to get familiar" with the law. It would follow that this meant they DID use "ignorance of the law" as a defence in those months when "people were getting familiar" with it!
I am also still interested to know too exactly whose responsibility it is to publish and advertise new(and significant!) tax law changes. I would have thought it was HMRC's role but can't find anything showing whose role it is at all. (Far too many non-related hits come up when I try to search for 'responsibility' 'law' 'HMRC' 'publish' etc)
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