Postby wamstax » Fri Mar 28, 2014 4:44 am
Ok would I be correct in saying that you got your till programmed when you got it to not record the time of each sale or you just got a machine that didn't record the time against each sale.
Frankly I would go to a Till provider and get a till that will record the time and date of each sale. You know what they are after as they will probably have somebody do a test purchase for cash etc (or they might do a few) and then see if you have recorded all sales. It is really a bit amateurish as presumably whether you were doing it right before you will be doing it correct for this exercise. Of course if you have managed to "increase your sales dramatically" during the exercise they will say that shows that you weren't recording all sales before.
To be honest it might be cheaper to just get a new till - as then you will be able to attend to your customers properly or you could suggest that it is interfering with your trade too much and you suggest that if they wish that information to be provided they either provide the "staff member to stand and record all sales or provide a till that will do the exercise that they are demanding.
Haven't you got an accountant or someone helping you as you are clearly in a precarious situation.
regards and hope this helps
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