I used PTP to file a 2018/2019 tax return for a client showing a terminal loss, and elected clearly on the PTP self-employment pages to carry this back to the previous year. I just phoned the agent helpline and they confirmed this hasn't been activated, and a lady from the technical department informed me I had to fill in a SA110 for 2018/2019. This looks like the tax return calculation pages I filled in with PTP.
My client has no tax liability for 2018/2019, and wants a tax refund of part of the 2017/2018 tax. What is the mechanism for actually claiming this loss. Any advice would be appreciated. Thank you for reading this request.
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