Hello,
I sent a letter to HMRC with the relevant info via royal mail signed for. The package was sent to the BX9 1AS address.
The royal mail tracking shows "Collected and Signed at Your Customer Service Point Wolverhampton DO. The signature provided by royal mail is of a EDM Wills.
I do not understand why this shows as collected rather than Delivered. Does anyone in the industry know if HMRC have a system of collection of mail at Wolverhampton?
This does not seem quite right and I am considering resending the letter again via special delivery.
Regards,
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