I'm writing this on behalf of the person subjected to the following.
1. Background: Female, 73 yo OAP, receives both an Irish and British pension. No other income. (Figures below are rounded but similar in value to real.)
2. Completed 2013/14 Tax return on-line early Jan 2015.
3. Submitted (on time) and calculation showed Tax owed £1000.
4. Chose to pay in 2 instalments, so paid (by DD) £500 early Jan 2014. Bank account shows HMRC took the money. (I have from my bank account a "HMRC-NDDS-xxxxnumbersxxxx reference)
5. When I went on-line to "View your calculation" the bottom section, title "Estimated ...due by 31st Jan" showed Total due was £1500. (i.e. the original £1000 added to 1st payment of £500.)
6. Mid Feb received letter from "Debt management" saying "please pay £1000 now". It also said "we will charge interest" and " we will check your account for payment". No reference to the instalment already cashed by HMRC.
7. Subsequently got tax code for 2015/16 and a page titled "Current Position". This showed "GBP2000 will shortly become due for payment" with a breakdown as follows:
"Tax year ending 05 April 2015 - First payment - Due 31st Jan 2015 - £500"
"Tax year ending 05 April 2015 - Second payment - Due 31st Jul 2015 - £500"
"Tax year ending 05 April 2014 - Balancing payment - Due 31st Jan 2015 - £1000"
Total - £2000
Sent a letter asking for clarification, (no response so far), phoned and was told tax person could not explain. Have now borrowed the second instalment of £500 and paid it. Bank yet to show if HMRC has cashed 2nd instalment. In the meantime getting worried and anxious about the demand to pay £2000 for last year and this year and the application of interest payments. What can I do next? Help!
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