Just to provide a bit of context to this, in case some other non professional readers are finding things confusing:
My client -
2019-20 balancing payment 2619.82
1st payment on account for 2020-21 due by 31 January 2021 1309.91
Total due by January 2021 3929.73
He had already paid £1181.70 on Jan20, and not paid second payment on account. So he owes £2748.03
If I click on his "current position", nowhere does it say this figure.
In one breath it says £1181.70 is due for payment.
In the next, it says "You have a total of £2876.24 becoming due for payment. Your next payment is due on 31 January 2021".
You can click the £2876.24, and when you do, you find that it includes
The balance of 2019-20 that would have been due, if the second payment on account had been made
The first 2020-21 payment on account
The second 2020-21 payment on account, not due until July 2021
This, to me at least, is a pretty misleading way to present what is owed. Its no wonder individuals trying to file their own returns can struggle.
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