Hi there, I’m cureently helping my mother with a tax problem that I can’t for the life of me figure out what to do.
She received a letter for underpaid tax from the year 14/15, owning £76.90. From what I gather she’s had a letter before about it before but unfortunately didn’t understand it and assumed it was a mistake as the letter said self assessment and she’s employed through a huge company.
She has received 3 letters in the same envelope, basically saying she has an outstanding tax replayment and each letter is dated 2015/2016/2017. I have been on the phone to HMRC and they say it’s from one outstanding tax underpayment from the year 14/15. After talking a while and trying to find out the reason it happened, the conclusion was made that it was from a wrong tax code earlier that year (OT), and she was repaid the tax through her payslip. They claimed she was repaid too much and that’s why she received the underpayment letter at the end of the year for the £76.90.
They have advised that she pay the amount online and appeal all the penalities, they couldn’t confirm the amounts but advised we can appeal it after we receive them. She/we are now in a blind panic and scared that this could be thousands. As there are 3 letters with different dates so do the penalties apply to all 3?
I’m basiclaly looking for some reassurance or advice, anything will help in pointing us in the right directions.
Thank you for your time
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