Postby etf » Thu Apr 04, 2019 11:04 am
The HMRC 3506 number (aka Heineken complaints office) is today still stating it is temporarily out of order and HMRC's NI38 booklet is still showing it was last updated in April 2015 and so is still presumably directing the public to ring a number that nobody answers. This despite my best efforts on two occasions to have this remedied, the first attempt dating back to February.
If HMRC is unable to cope with seemingly simple requests such as that above and is happy for the public to waste their time dialing obsolete telephone numbers (estimated for at least four months because I was told in February the 3506 number had been out of service for a couple of months), the Department really is in trouble.