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Overpayments of tax credits occur when you receive more than you are entitled to for a tax year. LITRG have issued an updated guide to dealing with them.

Introduction

Sometimes overpayments happen because of the design of the system, or they can happen because you or HMRC have made a mistake.

Guidance to help

The Low Incomes Tax Reform Group (LITRG) has issued an updated guide, published in conjunction with Advicenow, which explains how to find out more about your overpayment and how to challenge it if necessary.

When you are sent a notification of tax credits overpayment

If you have received a letter saying you have been overpaid tax credits and demanding repayment, you are likely to be confused, worried and stressed. You may not be sure if you even have an overpayment. You may just have noticed a worrying drop in the amount of money you are getting from tax credits.

How the LITRG’s updated guide can help you deal with your overpayment

It explains:

• What a tax credit overpayment is
• How to tell if you have been overpaid
• The reasons overpayments occur
• The options for challenging an overpayment
• Options for repaying overpayments
• What to do if you can’t afford to repay an overpayment
• How to complain about an overpayment
• Where to find help with your overpayment

Where to get the updated guide

You can access the web-based version of the guide, or download it in PDF format, from the Advicenow website (link below).

Useful link

A survival guide to dealing with a tax credit overpayment