Commentry on the HMRC online services, and responses to agents' questions, can be heard in the latest HMRC podcasts.
HMRC Chairman, Paul Gray, says in an interview that while HMRC has "come a very long way", there are more improvements it can make to its online services, and admits that there are "some features of our systems that don't give the service people are looking for".
In another podcast, Dave Hartnett, HMRC's Director General (Business), answers tax agents' questions on a whole host of subjects, including VAT registration delays, the restructuring of HMRC, and the difference between acceptable and unacceptable tax avoidance.
More than 6,000 people have already subscribed to the HMRC podcast feed, which means that each time there's a new podcast, it's automatically delivered to the subscriber's computer.
Link
HMRC podcasts
About The Author
Sarah Laing
Editor, TaxationWeb News
Sarah is a Chartered Tax Adviser. She has been writing professionally since joining CCH Editions in 1998 as a Senior Technical Editor, contributing to a range of highly regarded publications including the British Tax Reporter, Taxes - The Weekly Tax News, the Red & Green legislation volumes, Hardman's, International Tax Agreements and many others. She became Publishing Manager for the tax and accounting portfolio in 2001 and later went on to help run CCH Seminars (including ABG Courses and Conferences).
Sarah originally worked for the Inland Revenue in Newbury and Swindon Tax Offices, before moving out into practice in 1991. She has worked for both small and Big 5 firms. She now works as a freelance author providing technical writing services for the tax and accountancy profession.
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