HMRC has issued an update on its "signposts" or standard letter headings, which it hopes that tax agents and advisers will use, in the hope that this will improve the allocation of post to the correct department - headings are set out below - the primary headings cover the main issue while secondary headings help to identify more specific aspects, or where technical input may be required.
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Primary level headings
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Secondary level headings
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Agent no longer acting
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Allowances and reliefs
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Calculation queries
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Cessation of a source of income
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Complaints
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Deceased case/bereavement
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Employer correspondence
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Employer penalty appeal
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ESCA19 request or employer error
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Information requests
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Insolvency/bankruptcy
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Loss claims
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New source of income
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PAYE coding query/amendment
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Progress chasing correspondence/repayments
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Self Assessment appeal
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Self Assessment/PAYE repayment claim
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Self Assessment set up or close record
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Self Assessment statement query
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Self Assessment tax return amendment
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Self Assessment tax return request
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Appeals - penalty appeals
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Appeals - surcharge appeals
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Capital allowances
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Capital gains (inc Principal Private Residence Elections and quoted shares)
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Chargeable events
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Discovery assessments
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Double Taxation Relief
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Film losses
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Foreign income (Foreign Tax Credit)
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Investment club
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Trading losses
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Overpayment relief under Schedule 1AB
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S33 trading losses
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Scholarships /grants
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Share schemes
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Special assessments
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Venture Capital Trust/Enterprise Investment Scheme
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About The Author
Lee is TaxationWeb's Articles & News Editor and writes for TaxationWeb. He is a Chartered Tax Adviser with experience of advising individuals and owner-managed businesses over a broad spectrum of tax matters.
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